Standard/Free Delivery
All orders within the UK that are over £100 are free. If the order is under £100, the delivery cost of the standard service is fixed at £5. We ship all free/standard delivery orders via Royal Mail Tracked 48 service. We aim to dispatch all orders placed before 2 o’clock on the same day but please allow up to two days for dispatch. All items are sent via recorded delivery. If in the unlikely event that you haven’t received an item we will follow Royal Mails set procedure.
If we don’t have an item that was ordered in stock we will let you know within two days and give you an expected time of arrival of a reorder, if you want you can wait for the item to arrive or you can always take the opportunity to refund your purchase.
Next-Day Delivery
We offer a special next-day delivery service, which allows you to receive an item as soon as possible. Just select DPD delivery on checkout and we will send out the item via DPD Next-Day Express service, so the item would reach you on the next working day, please note this service includes an additional charge.
International Delivery and Customs
- Import duties, taxes, and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
- Please check with your country’s customs office to determine what these additional costs would be prior to buying.
- Some countries’ customs may charge taxes for importing goods from another country such as Import Duty, Value Added Tax, a Purchase Tax, Customs clearance fees, etc.